Frequently Asked Questions
Product Basics
What are Ollos Infrared Pain Relief Patches and how do they work?
Ollos Infrared Pain Relief Patches represent a breakthrough in drug-free pain management. Our advanced patches harness the power of Far Infrared Radiation (FIR) technology to stimulate your body's natural healing processes. Each patch contains our proprietary bioceramic blend that transforms your body's natural heat into therapeutic far-infrared waves, penetrating deep into tissues to boost circulation, reduce inflammation, and accelerate recovery – all without medications or side effects.
What ingredients are in Ollos Infrared Pain Relief Patches?
We believe in transparency about what goes into our products. Ollos Infrared Pain Relief Patches feature two key components:
- Proprietary Bioceramic Infrared Powder: A blend of natural silicates and refined minerals that emit far-infrared radiation (FIR) to activate your body's innate healing abilities.
- Therapeutic Essential Oil Blend: A carefully selected combination of Peppermint, Lavender, Thyme, and Melaleuca that works in harmony with the infrared technology for enhanced wellness benefits.
How is the infrared technology created and delivered in Ollos patches?
Ollos Infrared Pain Relief Patches use advanced infrared technology powered by a proprietary bioceramic powder made from minerals like refined silicate and natural compounds like zinc oxide. Through a specialized sintering and nano-refinement process, minerals and compounds are transformed into nano-sized bioceramics that naturally emit far-infrared (FIR) waves in the 4-14μm wavelength range.
Unlike some existing far-infrared textiles that require body heat to be activated, Ollos patches are self-activating at normal room temperatures (20-40°C). Once activated, the far-infrared waves penetrate deep below the skin's surface, interacting with water molecules in the blood vessels. This process helps reduce water molecule cluster size, improves blood circulation, and delivers more oxygen and nutrients to injured tissues, promoting faster natural healing.
Are Ollos Infrared Pain Relief Patches latex-free?
Yes. We're committed to creating products that work for everyone. Ollos Infrared Pain Relief Patches are completely latex-free, featuring a breathable dyed fabric and medical-grade water-based adhesive designed for optimal comfort and security, even for those with latex allergies or sensitive skin.
Pain Management Applications
How do Ollos patches help with back pain compared to oral medications?
Ollos Infrared Pain Relief Patches deliver targeted, continuous relief directly at the source of your discomfort. Our patches harness the power of far-infrared technology to enhance blood circulation and reduce inflammation while supporting your body's natural healing processes.
Unlike medications that can strain your liver and digestive system or create dependency concerns, Ollos provides a clean, non-invasive solution that works with your body, not against it. Experience the freedom of movement and comfort that comes from addressing back pain at its source rather than just masking symptoms.
How effective are Ollos patches for chronic pain conditions like arthritis?
Ollos Infrared Pain Relief Patches offer a powerful solution for arthritis and chronic joint pain by enhancing blood circulation directly to affected joints, reducing inflammation, and supporting tissue repair. The gentle warming effect helps ease stiffness while the continuous infrared therapy works beneath the surface to provide lasting relief.
Our patches are especially valuable for seniors and anyone dealing with hand arthritis or other joint conditions that limit mobility and independence. Unlike medications that often come with unwanted side effects, Ollos provides a safe, drug-free alternative you can confidently use as part of your daily wellness routine.
Can Ollos patches help with muscle recovery and sports injuries?
Ollos Infrared Pain Relief Patches is designed for active lifestyles. It is lightweight, flexible patches deliver continuous deep-tissue therapy whether you're training, competing, or recovering. The far-infrared technology increases blood flow to sore muscles, speeds healing of micro-tears, and helps flush out lactic acid after intense workouts.
Athletes trust Ollos patches because they provide powerful, drug-free support that doesn't compromise performance. Apply them before activities to enhance circulation and prevent injuries, or after workouts to accelerate recovery time – and experience the competitive advantage of muscles that recover faster and perform better.
Are Ollos patches effective for nerve pain and sciatica?
If you're struggling with the shooting, burning sensations of nerve pain or sciatica, Ollos Infrared Pain Relief Patches offer targeted relief where you need it most. The far-infrared technology penetrates deeply to improve circulation around affected nerve pathways, reduce pressure from surrounding inflammation, and support healing of irritated nerve tissue.
Unlike oral medications that affect your entire system, our patches work precisely at the source of your pain. Many users report significant improvement in mobility and comfort after applying Ollos patches to areas affected by nerve pain – helping you reclaim the activities you love without the constant distraction of discomfort.
Can Ollos patches help with foot pain, swollen ankles, and circulation issues?
Yes, Ollos Infrared Pain Relief Patches can help with foot pain, swollen ankles, and circulation issues by promoting improved blood circulation in the affected area. The Far Infrared Radiation (FIR) technology increases blood flow, which may assist in fluid movement and reduce swelling.
Many customers have reported benefits from the gentle warming effect and increased circulation. If you are managing specific circulatory conditions, it's important to consult with your healthcare provider before incorporating our patches into your routine, as results can vary based on individual needs.
How do Ollos patches work for neck and shoulder pain?
Ollos Infrared Pain Relief Patches effectively relieve neck pain and shoulder pain. The Far Infrared Radiation (FIR) technology promotes improved circulation, reduces muscle stiffness, and eases joint discomfort in these commonly tense areas. By emitting bioceramic FIR, the patches target pain directly at the source, providing long-lasting relief without the need for medications.
Application & Usage Guidelines
How do I properly apply Ollos Infrared Pain Relief Patches?
To properly apply Ollos Infrared Pain Relief Patches, follow these simple steps:
- Clean and dry the skin: Make sure the area where you're applying the patch is clean, dry, and free from oils or lotions.
- Peel off the backing: Carefully remove the protective backing from the patch.
- Apply directly to the pain area: Press the patch firmly onto the targeted area of discomfort, ensuring good contact with the skin.
- Leave on for up to 8 hours: For best results, keep the patch in place for the recommended duration.
Common application mistakes to avoid:
- Applying to broken or irritated skin: Avoid placing the patch on open wounds, rashes, or sensitive skin.
- Using on damp skin: Ensure your skin is completely dry before application to avoid the patch not sticking properly.
- Reusing the patch: Once removed, Ollos Infrared Pain Relief Patches should not be reused for hygiene and effectiveness.
Where can I apply Ollos Infrared Pain Relief Patches on my body?
You can apply Ollos Infrared Pain Relief Patches to any area experiencing pain, stiffness, or discomfort. Common application spots include the back, shoulders, knees, elbows, and neck. For best results, ensure the skin is clean and dry before applying the patch. Avoid sensitive skin areas, open wounds, or broken skin to ensure safe and effective use.
Can I apply Ollos patches on my face or sensitive areas?
Ollos Infrared Pain Relief Patches are not recommended for use on the face due to the sensitive nature of facial skin. The combination of our essential oil formulation and adhesive may cause irritation, especially around delicate areas like the eyes, mouth, or temples.
For pain near sensitive areas, we suggest applying the patch to nearby locations that aren't as sensitive, such as:
- The back of the neck (for head and facial pain)
- Behind the ear on the affected side
- The upper shoulder on the same side as the pain
These alternative placements can help promote blood circulation in the affected area without causing irritation to sensitive skin.
How long should I wear Ollos patches and how frequently can I use them?
You can use Ollos Infrared Pain Relief Patches daily as part of your regular wellness routine. Each patch is designed for single use and delivers therapeutic benefits for up to 12 hours. Most users find that 4-6 hours is ideal, but some prefer wearing the patch overnight to wake up with less joint stiffness.
As long as you don't experience any skin irritation or adverse reactions, you can wear the patch for the full 12 hours. For optimal use, we recommend allowing 24 hours between sessions in the same area. This gives your skin time to recover and ensures continued effectiveness.
Can I use multiple Ollos patches simultaneously?
Yes, you can use multiple Ollos Infrared Pain Relief Patches on different areas of your body simultaneously. We recommend using one pack (2 patches) per area of pain, stiffness, or soreness. Since our patches are all-natural, there's no risk of drug-related side effects.
However, it's important to avoid overloading sensitive areas with too many patches, as this could lead to sensory overload or skin irritation. Test on a small area first and focus on targeted coverage for the best results.
Can I reuse Ollos Infrared Pain Relief Patches?
No, Ollos Infrared Pain Relief Patches are designed for single use only. The bioceramic nanopowder and essential oil blend are formulated for one application to ensure maximum therapeutic benefits. Reusing the patch can compromise its adhesive and hygiene, reducing its effectiveness. For the best results, we recommend using a fresh patch each time to ensure consistent, reliable pain relief.
Is it safe to cut an Ollos patch to fit smaller areas?
We do not recommend cutting Ollos Infrared Pain Relief Patches. Cutting the patch can affect the distribution of the bioceramic nanopowder and reduce its effectiveness. The patch is designed to deliver consistent therapeutic benefits across its entire surface. For optimal results, it's best to use the patch as intended. If the pain area is smaller, consider adjusting the placement to ensure full coverage while keeping the patch intact.
What should I do if my Ollos patch isn't sticking properly?
If your Ollos Infrared Pain Relief Patch isn't sticking properly, make sure the area of skin you're applying it to is clean, dry, and free of oils or lotions. For best adhesion, the patch should be applied to smooth, non-hairy skin.
If the patch still doesn't stick, gently press it in place for a few moments or consider using a bandage to help secure it. Avoid using the patch on areas with excessive sweating or moisture, as this can affect its adherence. If you're still having trouble, contact our customer support for further assistance.
How should I remove an Ollos patch to avoid skin irritation?
To remove an Ollos Infrared Pain Relief Patch safely and avoid skin irritation, gently peel it off slowly from one corner. Avoid yanking or pulling quickly, as this can cause discomfort.
If the patch sticks to your skin, you can soften the adhesive by lightly rubbing the area with warm water or using a mild, skin-safe cleanser. After removal, wash the area with mild soap and water to remove any residue. If you experience any irritation or redness, discontinue use and consult your healthcare provider.
Effectiveness & Benefits
How quickly do Ollos Infrared Pain Relief Patches start working?
While individual experiences can vary, most users start to feel the benefits of increased circulation and pain relief within the first hour. Signs that the patches are effective include a feeling of warmth, reduced pain, and increased flexibility in the treated area. Over time, you may notice improved mobility and a decrease in discomfort, indicating that the patch is promoting healing and offering relief.
How long does the pain relief from Ollos patches typically last?
Ollos Infrared Pain Relief Patches provide continuous pain relief for up to 12 hours. The Far Infrared Radiation (FIR) technology works throughout this period to enhance circulation, reduce inflammation, and support healing. For ongoing relief, you can apply a new patch after a 24-hour break. Many users report feeling relief for several hours after removing the patch, making these patches a convenient option for long-lasting, non-invasive pain management.
Can I use Ollos Waterproof Pain Patches while showering?
Yes, Ollos Waterproof Infrared Pain Relief Patches are designed to be water-resistant, allowing you to shower or bathe while wearing them. However, it's important to avoid prolonged exposure to water, such as soaking in a bath, as this may affect the patch's adhesion and effectiveness.
For best results, make sure the patch is securely applied and dry before getting it wet. If you notice any signs of loosening or discomfort after exposure to water, it's best to replace the patch with a fresh one.
Can I wear Ollos patches overnight for pain relief during sleep?
Yes, Ollos Infrared Pain Relief Patches can be worn overnight to help with pain relief while you sleep. The Far Infrared Radiation (FIR) technology continues to work while you rest, providing continuous relief from muscle pain, joint discomfort, and inflammation.
Many users find that wearing the patches overnight helps reduce stiffness and discomfort by morning. Their long-lasting, non-invasive nature makes them ideal for providing pain relief throughout the night, promoting better sleep and more comfortable mornings.
Compatibility & Combined Treatments
Can I use heating pads or ice packs with Ollos Infrared Pain Relief Patches?
We recommend avoiding the use of a heating pad or ice pack directly on top of the Ollos Infrared Pain Relief Patch. The Far Infrared Radiation (FIR) technology in the patch works by generating its own heat, which could interfere with or reduce the effectiveness of an external heating source.
Similarly, applying cold to the area could potentially limit blood circulation and counteract the pain relief benefits provided by the patch. For optimal results, it's best to wear the patch as directed and allow the infrared technology to work independently. If you want to alternate between heat or cold therapy, use them at different times rather than simultaneously.
Can I wear Ollos patches while taking other medications?
Yes, you can wear Ollos Infrared Pain Relief Patches while taking other medications, as the patches provide localized, drug-free pain relief and do not interact with oral medications. However, if you're taking medication for a specific condition, it's always a good idea to consult with your healthcare provider before using any new product. They can help ensure that the use of the patches won't interfere with your existing treatment plan.
Do Ollos patches interact with alcohol consumption?
Ollos Infrared Pain Relief Patches do not have a direct interaction with alcohol. Since the patches provide localized pain relief using Far Infrared Radiation (FIR) technology, they work independently of your body's general systems. However, alcohol can affect circulation and may alter how your body responds to the patches. It's always best to use caution and consult with a healthcare provider if you're combining alcohol consumption with any form of pain relief treatment.
How do Ollos patches compare to other pain relief patches like lidocaine or capsaicin?
Ollos Infrared Pain Relief Patches work differently from traditional medication-based patches:
- Lidocaine patches numb the area by blocking nerve signals, offering quick relief for acute or localized pain, like nerve or muscle pain.
- Capsaicin patches reduce pain over time by depleting substance P, which transmits pain signals. They're better for chronic pain, like arthritis or neuropathy, and may cause initial discomfort.
- Ollos Infrared patches work through Far Infrared Radiation technology, which improves blood circulation and reduces inflammation naturally without numbing agents or irritants. This makes Ollos patches ideal for those seeking drug-free relief without potential side effects from lidocaine or the initial burning sensation from capsaicin patches.
Safety & Skin Considerations
Are Ollos Infrared Pain Relief Patches safe to use?
Absolutely! Ollos Infrared Pain Relief Patches are designed for everyday use and are completely safe. Made from natural minerals, they're free from drugs and synthetic chemicals. Plus, they don't emit any electromagnetic fields (EMF), so you can enjoy the benefits without worrying about EMF exposure.
Note: Please avoid using it if you are pregnant or nursing.
Are Ollos patches safe for sensitive skin or skin conditions?
Ollos Infrared Pain Relief Patches are generally gentle and safe for most users. However, if you have sensitive skin or conditions like eczema or psoriasis, we recommend consulting with a healthcare professional before use to ensure compatibility and avoid irritation.
What should I do if my skin turns red or itchy under the patch?
If you experience redness or itching under the patch, remove it immediately. Clean the area with mild soap and water to soothe your skin. If irritation persists, apply a gentle moisturizer and consult with a healthcare provider to ensure it's safe to continue using the patches.
Are there any conditions where I should avoid using Ollos patches?
Ollos Infrared Pain Relief Patches should be avoided if you have:
- Open wounds or broken skin
- Severe skin conditions like severe eczema or psoriasis
- Allergies to essential oils or any ingredients in the patches
- Pregnancy or are nursing
Always consult with a healthcare provider if you have any medical conditions before use.
What are the potential long-term effects of regular patch use?
Ollos Infrared Pain Relief Patches are designed to be safe for regular use. However, over time, if used excessively, some individuals might experience skin irritation or sensitivity due to the adhesive or ingredients. It's important to follow the recommended usage guidelines to avoid prolonged contact in one area. As with any product, it's best to monitor your skin's reaction and consult with a healthcare provider if you have concerns about long-term use.
Are there age restrictions for using Ollos patches?
Ollos Infrared Pain Relief Patches are designed for adult use. Given that our pain patches are formulated with natural ingredients and infrared technology, they are generally considered safe for adults. However, if you have concerns about using them for children or adolescents, it's advisable to consult with a healthcare professional before use. Always follow the manufacturer's instructions and consult with a healthcare provider if you have any concerns or pre-existing conditions.
How should I dispose of used Ollos patches safely?
To safely dispose of Ollos Infrared Pain Relief Patches:
- Remove the patch and fold it with adhesive sides together.
- Dispose of it in your regular trash (do not flush).
- Wash your hands with water after handling the patch.
Keep used patches away from children and pets. For large quantities, consult a pharmacy or healthcare provider.
Purchase & Storage
Where is the best place to store unused Ollos patches?
Store Ollos Infrared Pain Relief Patches in a cool, dry place, away from direct sunlight and moisture. Keep them sealed in their original packaging to maintain their effectiveness. Avoid storing them in areas with high temperatures, like near heat sources.
How can I get a free trial or discount code?
To request a free trial of Ollos Infrared Pain Relief Patches, email us at team@ollos.co. For discount codes, fill out the pop-up on our website or email us directly at team@ollos.co.
Where can I buy Ollos Infrared Pain Relief Patches?
You can purchase Ollos Infrared Pain Relief Patches through our official website: Ollos Infrared Therapy Patches.
Shipping, Returns & Customer Support
What is your shipping policy?
We've partnered with an industry-leading 3PL provider to ensure your order arrives safely and on time. Depending on your location and order size, we use a variety of carriers like DHL, FedEx, and USPS, offering the following options:
- Standard Shipping (3-5 business days)
- Expedited Shipping (2-3 business days)
Enjoy free standard shipping on all domestic orders over $75. If you're in a hurry, expedited shipping costs will be calculated at checkout based on your delivery address and order size.
How long does order processing take?
We don't like to keep you waiting! Our team processes orders within 1-2 business days. If you place an order on the weekend or during a holiday, we'll get it moving the next business day.
What are the expected delivery times?
- Domestic Orders: Usually arrive within 3-5 business days.
- Canada: Delivery times can vary, but you can generally expect your order within 7-10 business days.
How can I track my order?
As soon as your order ships, we'll send you tracking info via email so you can keep an eye on your delivery's journey to your doorstep.
Do you ship internationally?
Right now, we're shipping within the domestic United States and to Canada only. If you're in Canada, please be aware that additional fees or duties may apply – these are the customer's responsibility.
What is your return policy?
We want you to try Ollos with confidence! That's why we offer a hassle-free, 14-day return policy—no questions asked.
How do returns work?
- Free Returns (14 Days): Request a return within 14 days of delivery if the product isn't right for you.
- Single Box Purchases: First-time buyers can receive a full refund, regardless of condition.
- Multi-Box Purchases (2-3 boxes): A full refund is available if extra boxes beyond the first remain unopened, undamaged, and in original packaging.
- Quick Feedback Call: A brief chat with our team is required before processing your return.
What is the process for returning Ollos products?
- Contact Us: Email team@ollos.co within 14 days to start your return and schedule your feedback session.
- Ship Your Return: After the call, send the item back to our Newport, CA office. Refunds are processed upon receipt.
Are there any important conditions for returns?
- Feedback Session Required: Returns won't be accepted without completing this step.
- Multi-Box Returns: Extra boxes must remain sealed to qualify for a refund.
- Need Help? Reach out anytime at team@ollos.co.
We appreciate your feedback—it helps us make Ollos even better!
How can I contact Ollos customer service?
Our customer support team is available Monday through Friday, 9 AM to 5 PM EST. You can reach us via:
- Email: team@ollos.co
- Phone: +1 (877) 779-7970
- Address: 3857 Birch Street, Suite 3232, Newport Beach CA 92660, United States